When one of our technicians quotes you on a service, you can rest assured that is the price that you will pay once the job is completed. We pride ourselves on giving an honest and fair price based on the types of services and equipment we are installing in your home. You will know the price upfront before any work begins.
Honest, Trustworthy Technicians
We are committed to ensuring our customers have a positive experience with our Greener Solutions Heat and AC technicians. All our technicians are highly trained and experienced professionals who undergo ongoing training. All our employees are required to complete a background check and pass a drug screen prior to employment. Our technicians are trained to present you with a variety of options for your situation as well as upfront pricing. We will respect your home by using booties whenever they enter and floor mats.
Fully Stocked Trucks
During a service call, efficiency is important. When our technicians arrive to your home, their trucks are fully stocked, and they are prepared to start most of jobs immediately. You will feel comfortable with our service technicians in your home knowing that we’ve invested time training them to solve the trickiest heating and air conditioning issues and have background checked them in addition to performing drug screens.
Local, Live Customer Service
At Greener Solutions Heat and AC, you can rest assured when you call our office you will get a live customer service representative located within our own office. The same people taking your calls are the same employees coordinating your service requests with our technicians. Our goal is to provide you with superior, personal customer service from the moment you call our office to the conclusion of your project.
Fully Licensed and Insured
Because your home is most likely one of the largest investments you own, protecting it should be at the top of your list. It is important to hire only licensed, bonded and insured contractors to work on your home. Choosing to use a company that fails to meet these criteria could lead you to regret your decision should something go wrong with your job. Greener Solutions Heat and AC is a licensed, bonded and insured company so you can rest assured when we do work at your home your investment is protected.
What Does It Mean to Be Licensed and Bonded?
In the state of California, a license is required to do any type of skilled labor on another person’s home or property. In order to obtain a license, the professional must submit an application and pass an examination. When a contractor is bonded, this means they have purchased a surety bond. This is a type of insurance policy that protects the property owner. The bond allows a certain amount of liability protection and if the contractor fails to complete a job as required or contracted, the bond can provide compensation to a property owner.
Why Is It Important to Be Insured?
If a service worker is does not have insurance and causes damage on the homeowner's property, unfortunately the homeowner may be on the hook to pay for it. The same is true if an uninsured worker is injured. For added protection, any company you deal with should always be insured. Your HVAC contractor should be able to provide you with proof of general liability insurance in the state of California.
Greener Solutions Heat and AC carries a General B license (General Building Contractor), C-20 Warm-Air Heating, Ventilating and Air-Conditioning license, and a C-10 Electrical license. We are Environmental Protection Agency Certified (EPA) meaning our technicians have been through a mandatory program training them to handle refrigerant chemicals. We are a Building Analysis Professional certified through the Building Performance Institute. The Building Analyst certification verifies your knowledge, skills and abilities needed to conduct comprehensive, whole-home assessments, identify problems at their root cause and prescribe and prioritize solutions based on building science.
We are Nextar and Service Nation Alliance members and Goodman-certified. The units and products we recommend are all Energy Star Efficient.
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